A digital wallet (or e-wallet) is a software-based system that securely stores users payment information and passwords for numerous payment methods and websites. By using a digital wallet, users can complete purchases easily and quickly with near-field communications technology. They can also create stronger passwords without worrying about whether they will be able to remember them later.
Digital wallets can be used in conjunction with mobile payment systems, which allow customers to pay for purchases with their smartphones. A digital wallet can also be used to store loyalty card information and digital coupons.
Digital wallets largely eliminate the need to carry a physical wallet by storing all of a consumer’s payment information securely and compactly. Also, digital wallets are a potential boon to companies that collect consumer data. The more companies know about their customers’ purchasing habits, the more effectively they can market to them. The downside for consumers can be a loss of privacy.
Digital wallets allow many in developing nations to participate more fully in the global financial system. Digital wallets allow participants to accept payments for services rendered, as well as receive funds or remittances from friends and family in other nations. Digital wallets do not require a bank account with a physical firm or branch, often allowing those in poorer and rural areas to be served as well and therefore enables a wider financial inclusion.