Risk and fraud management

Combat fraud and reduce chargebacks with payment security

We use a sophisticated real-time, rules-based analytics engine to generate anti-fraud models for your business. This helps reduce decline rates, and improve dispute and chargeback management.

End-to-end fraud prevention software

Our comprehensive software delivers end-to-end risk and fraud control.

Informed decisions for maximum payment security

We work closely with you to mitigate risk, and to improve acceptance and conversion rates. Our payment security software identifies and prevents fraudulent transactions for maximum payment protection.

Your dedicated risk analyst

Your experienced risk analyst will advise on best payment risk management practices for your business. We also provide velocity checks, transaction count and amount thresholds, to protect you from financial exposure.

ADDRESS VERIFICATION SERVICE

Ensures that the billing address provided by the customer is the same as the billing address on the credit card account.

DUPLICATE ORDER CHECK

Flags identical purchases made by the customer accidentally submitting their order twice. The system catches and cancels the second order, ensuring that your customer’s card is only billed once—and you avoid costly chargebacks from the credit card company.

CARD ID VERIFICATION (CVC/CVV2/CID)

Confirms that the customer has their card in hand by verifying the three- or four-digit security code on the back of their card.

GEOIP LOCATION

Compares the customer’s location to the geographic location assigned to their computer’s IP address. (For example, a customer who provides a billing address in Canada but whose IP address is elsewhere may be trying to commit fraud.) This tool “red flags” the transaction so you can investigate further or cancel it altogether.

VERIFIED BY VISA/MASTERCARD SECURE CODE

These programs, offered by the card companies, let cardholders select a password that verifies that the cardholder is indeed the person making the transaction.

BLACKLISTS

Allow you to blacklist fraudulent repeat purchasers by blocking: specific IP addresses specific credit card numbers e-mail domains (e.g., any address at hotmail.com) specific e-mail addresses specific countries, cities or regions